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  1. Alannia Resorts
  2. Alannia Neptuno
  3. Frequently asked questions

Frequently asked questions

  • Are the swimming pools adapted for people with reduced mobility?
  • How can I check how many points I have?
  • Accommodation types
  • What is the maximum number of people per pitch?
  • Are there bars or cafés?
  • How do I get there?
  • What is near the resort or campsite, and what can I visit?
  • General information about the property
  • How far away is the beach?
  • Can I bring pets?
  • When do you open?
  • When do you close?
  • How many swimming pools are there?
  • Can the restaurant be booked for an event?
  • What activities are available?
  • A partir de que edad pueden entrar en el minuclub/club infantil? Pueden quedarse solos los niños en el miniclub?
  • Is parking available at the resort, campsite or hotel?
  • Do you rent out fridges?
  • Is electricity included, and how much does it cost for pitches and accommodation?
  • What connections and services does the pitch have: electricity, water, TV and amperage? Caravan information
  • Caravan information
  • Do you accept large-family cards, and do any benefits apply?
  • Pitches
  • Activities at the resort
  • What does full board include?
  • Is there a laundry area?
  • ¿Aceptáis mascotas? / ¿Sois petfriendly?
  • How many pets are allowed?
  • What is the maximum permitted weight for pets?
  • Is there a supermarket?
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